WHY REST OPS SOLUTIONS?
Our VISION: to deliver superior value to our clients through insightful and empowering advice, training, and more.
We do that by focusing on tangible, positive and long-term change. Our goal is to extend your horizons, by helping you to understand your potential and creating the best conditions for your long-term success.
We are not satisfied with merely producing a report and walking away. Our strengths lie in our strategic orientation and a genuine concern for sustainable change. Whether engaged in a project, general advice, or an on-going business mentoring, we deliver positive results by utilizing a vast industry-based skillset and a superior knowledge mass for our clients to achieve optimal results.
Companies from all over the United States and abroad have benefited from our leadership in the foodservice industry. From the small, single owner taqueria in Laredo, Texas to the multi-unit conglomerate based in Ontario, Canada having facilities in North America, Europe, the Middle East and Asia. Rest Ops Solutions leads the way into the next century, when it comes to programs and process improvements for the food industry.
We share our knowledge and expertise to transform your business in meaningful ways, always optimizing short and long-term success. Call us to see how we can help you grow your business.
Celebrating over 30 years of guidance to the Foodservice Industry
Philosophically Speaking, How We Work For You, Our Client
What Sets Us Apart from All of the Other Consultants
They say that to help another, one must be suitable, understanding, and capable- a true leader. At Rest Ops Solutions, all of our Consultants have many decades of leading in the Food Service Industry at very senior-level management positions. We work with clients all over the United States, sharing invaluable and extensive industry-specific knowledge and competencies.
Our clients range from the small mom-and-pop taqueria or ice-house, to the huge conglomerate chain of restaurants; and every type of food, be it Mediterranean, Chinese, Mexican, Bar-B-Que, etc; to every single business model: fast food, quick service, casual dining, full-service, cafeteria, hospital, daycare, nursing home, slaughtering plant, and everything in between.
Chances are, if you have ever eaten food from there, they are a client of Rest Ops Solutions- for one challenge or another. Why clients search for us and attain our services is a fundamental two-fold purpose: 1). They have a challenge/challenges; and 2). Evidence proves that we are the best at reaching absolution and profitability, with quick solutions to those challenges.
About Our Consultants and Their Capabilities
Our consultants arrive at Rest Ops Solutions after an in-depth talent search, and a subsequent, rigorous evaluation process of each candidate. Then, at Rest Ops Solutions they receive on-going industry-specific training. Furthermore, each Consultant is encouraged to attend specific workshops, seminars, and collegiate-level training sessions. They are frequently invited to host Food Service presentations all over the U.S, and are selected to be public speakers at a variety of the Food Industry's National Conventions. Health Departments all over the country try but fail to recruit Rest Ops Solutions Consultants.
All Rest Ops Solutions Consultants are FDA Food Code Experts, and HACCP Plan-certified. Routinely, they provide training in Food Safety and other programs and process theory at a variety of college and university campuses.
Whatever your challenge may present, our team of expert consultants helps you, and they are never alone. Factually, Rest Ops Solutions Consultants collaborate daily with their peers, industry experts, professors, scientists, and doctorate personnel of the Food Industry. This means that when you hire Rest Ops Solutions for your needs, you actually receive the Food Industry's absolute best problem-solving talent of experts that money can buy-PERIOD!
What Our Clients Tell Us About Our Competitors
At Rest Ops Solutions we receive a consistent flow of information from many of our clients and their constituents regarding the multiple shortcomings facing our competitors when they embark upon a client's challenges. Among the many pitfalls that they face are the high stakes and costs associated with the collapse of obtaining absolution for continued success. What is said of the competition of their business is that our competitors do not:
take into account associated costs for conflict resolution
produce accurate road maps for process improvement
reach amicable solutions for long-term, and continued success
possess the necessary industry-specific knowledge to succeed
begin process improvement with business acumen and intuition
provide strong leadership capabilities
achieve total success
bring comfort and satisfaction to the client that success will be achieved
provide professional absolution to problematic challenges
As a result of our competitor's shortcomings, Rest Ops Solutions provides a combined multi-faceted approach to demonstrating an emphasis on objectives to be completed, every step of the way. Rest Ops Solutions is proud to be known to effectively communicate efficiently with everyone involved with the process.
The gathering of data analysis and analytical patterns of previous and existing operations performance is obtained once Rest Ops Solutions Consultants are brought in to assist our clients. As we work for our clients with full and complete confidentially, nothing of proprietary or trade concern is ever shared, communicated, or otherwise exposed to outside sources, nor are any specifics offered to anyone else without the written permission of our client.
Even then, Rest Ops Solutions Consultants may not share any of the above listed information with anyone else. Because timing is as important as is positive, on-going success for our clients, Rest Ops Solutions Consultants are diligent in serving our clients with timely updates and findings. The communications between support mechanisms and client personnel is always open and effective.
Rest Ops Solutions believes that a client's trust in our Consultants is of paramount importance, and of real value for the continued success of Rest Ops Solutions. To that end, Rest Ops Solutions promulgates these objectives within its team of Consultants and built its core values from this premise.
At Rest Ops Solutions our clients tell us that we are fair, honest, and that we help them to maintain continued growth... and, at a cost that is fair, practical, efficient, and very well worth the on-going success of their business model.
Our Blue Plate Operator Certification
This Program was built upon the premise that immediate reactive and proactive steps are necessary to thwart or prevent a further widespread of the Coronavirus (Covid-19) disease, particularly in the already brutalized foodservice industry.
The general theory is to merge food quality and food safety together in a way as to help reduce and/or eliminate the nationwide fear of the spreading of the Coronavirus through social gathering, such as in the foodservice operation. The Coronavirus is a socially transmitted disease.
OBJECTIVE: to provide consultative technical assistance to the operators of a variety of food establishments in America to maintain the highest level of awareness and safety to food at a point in time when the Covid-19 virus continues to wreak havoc to food operations and weaken the consumer trust in food safety on a world-wide scale.
As though the foodservice business is not difficult enough for restauranteurs with excessive work hours, low pay, and fading profit margins, now comes a very real crisis that many people see as almost apocalyptic. It is very tough to keep the doors open at so many food operations with the continued threat of covid-19 cases on the rise.
For so many years in the food industry there has yet been any given instance in time where, unlike today a new term, “social-distancing,” has come into play, due to a growing concern over the wide spread coronavirus outbreak and its further gaining of momentum in the US. People realize that an outbreak anywhere can move anywhere very quickly- as has the Coronavirus (Covid-19).
On Friday, March 13, 2020 in San Antonio the Mayor, Ron Nirenberg declared a public health emergency, apparently suggesting that the foodservice operators must get themselves ready for things to get worse.
While it is important for food operators to become wiser in running their business, it is equally important for them to recognize that to keep customers confidence at these trying times, they MUST separate themselves and their operation from the domino effect of closing their doors due to someone becoming sick from having eaten a meal and becoming fatally ill through cross-contamination. The smaller-sized operation is most vulnerable to the ripple effects of coronavirus containment measures for obvious reasons- slim profit margins and stagnant or decreasing sales, smaller labor forces, making it difficult to endure trying times and situations.
But there is hope. Hope for every food establishment operator that seeks help. One absolute method whereby this confidence may be earned is from obtaining consultative services readily available to any size operation. Consultative technical assistance specifically designed for large or smaller operations to demonstrate to their customers that they have successfully undergone Active Managerial Control measures and are deemed as Blue-Plate Operators!
Our Food Safety Consultation Effort
While Rest Ops Solutions is a Texas-based consultative company, many of our clients are in the Great State of Texas. We pride ourselves on being the greatest, small business in the entire U.S. Foodservice Industry. This means that for some client issues we will not turn them down just because we are not located within their county or state. We make exceptions weekly.
Our consultative technical approach to the current crisis is not complex. It is that of an Active Managerial Approach, where we assess the current operation’s level of control to food safety, and re-align it to meet the requirements of the HACCP scientific reasoning models. The result is a Blue-Plate Operator.
We partner-up with our client. We let them see what we are doing, how we are doing it, and we lead them down the road to success. Together we earn the confidence of customers and they feel and see the difference from other food operations.
We rate the current company’s policies, training and verification processes. This helps us to evaluate the current level of active managerial control.
We evaluate food flow.
We approach the operation systems to learn the current thinking to the existing opportunities
Is the operator’s work obstructing a clearer view of an existing “bad” system?
We do all this to ensure our agreement with the Health Department for compliance purposes.
Education is embedded into the whole process
Long term risk control and follow-up
Client operators can gain a better understanding of the scientific reasoning to why they must engage processes and procedures in specific styles, forms, or methods.
CDC Risk Factors Discussed in Detail
Our program explains Inspection vs. Assessment of the food operation,
Food Operators are busy. They know that when an Inspector walks in to do an inspection it is never a good time. Managers cringe at their staff when they are let down during an inspection due to the one or two team members who are known low-level performers that for so many (not so good) reasons have been allowed to remain working.
Health Inspectors realize that this happens. They also realize that when an operator is found to have a few to many health code violations, that it is somewhat likely that when the Inspector arrives to re-inspect the operation again, it is somewhat most likely that the violations will have been corrected. This is mainly because the health inspector told the operator in advance that they will return later to re-inspect.
Health Inspectors are busy, too. They like it very much when they go in to inspect a food operation that has very few, or no violations. They realize also that this does not happen by luck or by chance. It is due to the operator being fully engaged with the entire team, and they work together to move processes onward together- like a team.
What our consultative technical assistance initiatives have determined through quantified analysis is that food operations teams work better when they engage their daily activities as a solid team.
Unlike unannounced Health Inspections, with an Assessment of the operation by consultative technical assistance representative from the Rest Ops Solutions team, food operators are better qualified to build winning teams, better programs, and gain higher productivity margins.
Our first consultation is free, and we go to the food operation to meet the decision-makers. In many instances we obtain a preliminary improvement plan specific to their needs before leaving the site (ie: is the operation cooling-down their specific TCS food item correctly, are food handlers cooking to proper temps, etc.). We assess the degree of active managerial control.
We include a Risk Review Meeting where we meet the client again and discuss further details and results/findings (ie: what are underlying risks to the general public as a result of client repeating violations of the health code, etc.). We give the client the tools and materials necessary to fully understand the value of successful, active managerial control of their operation. We provide a system for verifying that all initiatives are going as planned. Training is provided to securely implement all programs and processes. Corrective actions are discussed for unforeseen hazards that may occur.
From time to time, we may drop in to verify systems are in place and functioning as planned and agreed to meet compliance standards.
Business operators who successfully complete the Consultative Technical Assistance Blue Plate Operator Program receive a certificate of completion and are publicly recognized among the highest achievers in the Food Industry for Food Safety Active Managerial Control.
Call Us Today at 888-695-9926
or Email Us at mzRestOps@texas.usa.com
To set up your training, call or email us: 888-695-9926